Admin Overview

Admin-level operations for Clinic HQ: billing, account management, integrations, recommended technology, contingency planning, and training resources.

This section is for clinic administrators and HQ account owners. It covers everything from account setup and billing to what to do when HQ is unavailable, plus recommended hardware and training resources.

Account & Billing

Billing & Organization – Manage your HQ subscription, billing details, and multi-clinic account structure.

HQ Administration – Data migration, account security, user permissions, and legal documentation.

Contingency Planning

Services Down – Step-by-step procedures for keeping your clinic running when HQ or your internet connection is unavailable.

Technology

Integrations – Connect Clinic HQ with third-party services including IDEXX lab ordering and microchip auto-registration.

Technology Suggested – Recommended hardware and devices for the best HQ experience.

Help & Support

HQ Help & Training – Learn about HQ's origins, access training videos and resources, join the community, and find support options.

Custom Reports

Build custom reports by combining any HQ data fields you need.

Services Down

What to do when HQ or internet services are unavailable.