Wellness
Suggested Wellness Types
A practical starter list of Wellness appointment types, booking lengths, Patient Flow classifications, and matching aftercare documents.
Wellness appointment types describe the primary purpose of the visit. Staff can still add the specific services, products, medications, and diagnostics each patient receives.
The table below is a practical starting point for configuring the Wellness Calendar. Your clinic can rename, add, remove, or combine appointment types to match the services you offer and the way your team schedules patients.
If your clinic does not offer some of these services, simply leave those appointment types off.
The suggested times are booking defaults, not limits. Adjust them for your staffing, facility, and workflow. Requirements for doctor involvement in Basic Wellness visits may vary by state law.
Want your own editable copy?Download the Suggested Wellness Appointment Types Word document.
Suggested Appointment Types
| # | Appointment Type | Min | Patient Flow | Aftercare Doc | Description |
|---|---|---|---|---|---|
| 1 | Basic Wellness | 10 | Non-Anesthetic | Vaccine | Vaccines and routine preventive care as the primary intent: rabies, DHPP/DA2PP, Bordetella, lepto, FVRCP, FeLV boosters and puppy/kitten series; microchip; nail trim; anal glands; ear cleaning; dewormer; flea, tick, and heartworm preventive dosing; heartworm and FeLV/FIV testing; weight check. Includes add-on purchases of preventives and food. A brief exam may be included where required. |
| 2 | Vaccine Clinic | 5 | Non-Anesthetic | Vaccine | High-volume vaccine clinic slots for walk-in, drive-through, event, or community clinic days: rabies, DHPP/DA2PP, Bordetella, FVRCP, and FeLV given in rapid succession with minimal or no exam, plus microchips and dewormer as quick add-ons. Sized for throughput; books in blocks so a single clinic can move dozens of pets per hour. |
| 3 | Sick / Urgent Exam | 15 | Non-Anesthetic | General | Any pet with a symptom or complaint: vomiting, diarrhea, limping, coughing, skin or ear problems, eye discharge, not eating, lethargy, urinary issues, lumps, or wounds not needing sedation. Includes in-house diagnostics such as bloodwork, urinalysis, skin scrapes, cytology, and ear swabs, plus treatment started in clinic. |
| 4 | Recheck (non SN) | 10 | Non-Anesthetic | General | Follow-up on a prior Wellness visit: suture or staple removal, bandage change, drain removal, wound check, ear or skin recheck, weight or medication recheck, and post-procedure progress checks. Spay/neuter rechecks stay on the surgery calendar. |
| 5 | Diagnostics Only | 10 | Non-Anesthetic | None | Sample collection or imaging without an exam: pre-anesthetic bloodwork, heartworm or FeLV/FIV tests, fecal drop-off, urine collection, skin scrapes, blood pressure, or radiographs on a cooperative patient. Results are reviewed by a doctor and communicated separately. |
| 6 | Heartworm | 15 | Non-Anesthetic | Heartworm | Positive-test consultation and treatment planning, treatment start, monthly slow-kill medication or melarsomine injection visits, mid-treatment rechecks, and follow-up testing. Includes doxycycline and preventive dispensing tied to the treatment plan. |
| 7 | Dental Exam | 15 | Non-Anesthetic | None | Awake oral exam to grade dental disease, estimate extractions, and quote the procedure; includes pre-anesthetic bloodwork if required before scheduling. The Dental Procedure is booked as a follow-up. |
| 8 | Dental Procedure | 90 | Anesthetic | Dental | Drop-off. Anesthetic dental cleaning with scaling, polishing, and a full oral exam; extractions as needed; and dental charting. Pain medication and antibiotics to go home are added as services. |
| 9 | Mass Removal | 60 | Anesthetic | Mass Removal | Drop-off. Surgical removal of skin or subcutaneous masses, cysts, warts, and skin tags; includes closure and optional histopathology. Larger or deeper masses may run longer. |
| 10 | Cherry Eye Repair | 30 | Anesthetic | Cherry Eye | Drop-off. Surgical replacement of a prolapsed third-eyelid gland in one or both eyes. Eye medication to go home is added as a service. |
| 11 | Ear Hematoma Repair | 30 | Anesthetic | Wound Care | Drop-off. Draining and suturing or quilting an aural hematoma, with or without a drain, plus treatment of the underlying ear infection. Common in shelter dogs. |
| 12 | Enucleation | 60 | Anesthetic | Enucleation | Drop-off. Surgical removal of an eye for glaucoma, trauma, tumor, or chronic painful conditions, with permanent closure of the eyelids. |
| 13 | Limb Amputation | 60 | Anesthetic | Amputation | Drop-off. Surgical removal of a front or rear limb for trauma, non-repairable fracture, tumor, or chronic pain. Most common for shelter and rescue patients. |
| 14 | Tail Amputation | 20 | Anesthetic | Tail Amputation | Drop-off. Partial or full tail amputation for trauma, degloving, chronic infection, or happy-tail injuries. |
| 15 | Wound Care | 20 | Non-Anesthetic | Wound Care | Laceration repair, bite wounds, abscess lancing and flushing, drain placement, bandaging, or splinting. Done awake, with local anesthesia, or under sedation depending on the patient. |
| 16 | Sedated Procedure | 20 | Non-Anesthetic | Sedation | Sedation for anything that is not surgery and does not have its own type: fractious nail trims or grooming, radiographs, ear cleaning, deep ear exams, porcupine quill or fishhook removal, or minor lump lancing. |
| 17 | Euthanasia | 30 | Non-Anesthetic | Saying Goodbye | Humane euthanasia with time for the family in the room; includes sedation, the procedure, and aftercare arrangements such as private or communal cremation, home burial, a paw print, or a clay impression. |
| 18 | Cremation Drop-Off | 10 | Non-Anesthetic | Saying Goodbye | The owner brings in a pet that has already died: private or communal cremation arrangements, a paw print or clay impression, and cremains pickup scheduling. This needs a room and a staff member, not a counter transaction. |
| 19 | Pickup | 5 | Non-Anesthetic | None | The client picks up something without the pet being seen: prescription refills, preventives, food, medical records, rabies certificates or tags, or cremains. |
| 20 | Other Anesthetic Surgery (non-SN) | 60 | Anesthetic | General | Drop-off. Any surgery under general anesthesia not listed above: hernia repair, entropion or eyelid surgery, cystotomy, dewclaw removal, foreign body removal, gastropexy, or cryptorchid or pyometra cases handled off the surgery calendar. Check the Notes on the Visit Summary for procedure-specific instructions. |
| 21 | Consultation | 30 | Non-Anesthetic | None | A scheduled conversation with a doctor to evaluate a pet and plan care, where advice is the primary intent rather than treatment: surgery or procedure consults and estimates, pain management, nutrition and weight or exercise plans, behavior, second opinions, quality-of-life and end-of-life planning, and integrative medicine consults such as acupuncture or Traditional Chinese Veterinary Medicine. Any procedure recommended at the consult is booked separately under its own appointment type. |
How to Use This List
- Minutes are the default slot length on the Wellness Calendar. Staff can adjust an individual appointment when more or less time is needed.
- Patient Flow determines which workflow the patient enters. Sedated procedures remain Non-Anesthetic; only visits where the patient is anesthetized are classified as Anesthetic.
- Aftercare Doc is the recommended handout for that visit type. None means a handout is not normally needed; use General when your clinic wants a fallback document.
Download and customize the matching handouts from Template Downloads. When you are ready to build these types in HQ, continue to Setting Up Wellness.