9.1.2. Signing Consent Forms Day-Of

When Pre-Signing Isn’t Possible

While pre-signing consent forms is always preferable, it may not always happen. That’s okay—clients can sign directly on a tablet using their finger through E-Lobby.

Signing Consents Curbside

E-Lobby makes it simple to collect signatures in person. Clients can sign for a single pet or bulk sign for multiple pets at once.

To sign consent forms in E-Lobby:

1. Click the yellow Consent button on the patient’s card.

• Green Consent button = already signed.

#_ Select Sign in Person (for one pet) or Bulk Sign in Person (for multiple pets).

1. The consent form will open for signing.

• To bulk sign, select the bulk option.

Common Questions

Do we need a signature pad?

No. The system is designed for finger signing on any tablet. We recommend Surface Go tablets, but any tablet will work.

What if I forget to have them sign?

In Settings, you can enable a requirement that prevents appointment check-in without a signed consent form. We highly recommend turning this feature on.