Settings

24.37. VCP Settings

VCP settings allow you to control portal user permissions for volume clients connected to your clinic.

VCP settings allow you to control portal user permissions for volume clients connected to your clinic.

General

  • VCO Address Required: If there is an Owner listed on the animal's appointment, this setting allows the clinic to decide if an address should be required for data collection.

Permissions

  • Disable Delete Appointment: Selecting this will prevent users of the VCP from deleting appointments. If this is enabled, the VC user will need to contact the clinic when there are appointment spots they cannot fill.
  • Disable Sex and Species Change: Selecting this will prevent users of the VCP from changing species/sexes on their allotted appointments. If this is enabled, the VC user will need to contact the clinic to request a different surgery type.

Note: If you have a multi-clinic setup, the settings applied in one profile will be the same for all of your clinic profiles.

Print Options

Choose which Paperwork is available for the VC user to download/print from their Portal:

  • HQ Spay/Neuter Certificate
  • HQ Rabies Certificate
  • HQ Treatment Sheet
  • Take Home Paperwork (Uploaded and assigned in Templates)
  • Full Medical Record

Editing Available Services

Line items or Packages displayed in the Portal are not configured in VCP Settings. Go to Settings > Services and Products or Settings > Packages. Then, locate the column titled Portal. Use the toggle to turn items and packages on or off for VCP users to select.

24.36. OneLink E-Appointments (Multi-Clinic Only)

This tool is for clinics that have more than one clinic profile. It provides "one link" for all clinics to offer their appointments under.

24.38. Inventory

Clinic HQ does not have a separate inventory tracking system built into the software, but there are ways to help you track inventory items through our reporting tools.