6.4.2. Schedule Vaccine Appointment (Externally)

Vaccine clinic appointments should be scheduled through your E-Appointments link whenever possible. This allows clients to pre-register, saving staff significant time on clinic day.

Creating a Vaccine Clinic E-Appointment

1. Go to Settings > E-Appointments.
2. Ensure the Vaccine Clinic appointment type is created and enabled.
3. Generate an E-Appointment link for clients (see Creating Public E-Appointments for detailed setup).
4. Share the link on your website, social media, or other communication channels.

Client Experience

1. Client clicks the E-Appointment link.
2. Selects Vaccine Clinic appointment type.
3. Chooses an available date and time slot.
4. Fills in owner and animal information.
5. Selects the required vaccines/services.
6. Completes payment (if applicable) and submits the request.

• After submission, clients receive an email notification (if an email is provided) that their request is pending review.
• Once your clinic confirms the appointment, they receive a confirmation email.

Managing Deposits

• Deposits, if enabled, can be managed under: Clients > Client Management > Manage Deposits.
• To enable/disable deposits for vaccine appointments: ** Go to Settings > E-Appointments > Edit (vaccine appointment) > Deposits tab.
• Tick the relevant option.

Preparing for Clinic Day

• The evening before, print all paperwork: Clients > Check In/Checkout > Print/Email Paperwork.
• This ensures rabies certificates, consent forms, and service records are ready when clients arrive.