7. Making Recheck Appointments

A recheck appointment is used only when an animal experiences complications or problems related to their spay/neuter surgery.

Examples include:

  • Infected incision
  • Lethargy
  • Other post-surgical concerns

Because recheck appointments track important data about spay/neuter outcomes, they cannot be used for general checkups or wellness visits.

Scheduling a Recheck Appointment

  1. Open the Spay/Neuter Calendar.
  2. Select the date, then click Make Recheck Appointment.
  • Reminder: Recheck appointments only apply to successfully recorded spay/neuter surgeries.
  • Any other type of recheck should be scheduled as a Wellness Appointment.

#_ Enter estimated start and end times (optional if your clinic does not assign times).

  1. Choose either Public Client or Volume Client.
  2. Click Search Animals.
  • Search by animal name, number, or owner.
  • If the animal is not found, confirm that the spay/neuter surgery was recorded and checked out in HQ.
  • Refine search criteria if too many results appear.

#_ Select the correct animal, then click Make Appointment or Make & Checkout.

6.4.2. Schedule Vaccine Appointment (Externally)

Vaccine clinic appointments should be scheduled through your E-Appointments link whenever possible. This allows clients to pre-register, saving staff significant time on clinic day.

7.1. Recheck overview