18.1.1. Spay/Neuter Appt Confirmation Example
Email Example.
The following is an example of a spay and neuter appointment confirmation email. Any text shown using placeholders is populated automatically from HQ for each patient.
#Clinic#
Dear #Name#,
Thank you for making an appointment for #AnimalName#. Spaying and neutering saves lives and supports your pet’s long-term health.
WHAT YOU NEED TO KNOW.
Location. We are located at _______.
Date. #Date#.
Arrival time.
Dogs. 7:30 to 8:30 a.m. MST. If you have multiple dogs, please arrive closer to 7:30 a.m.
Cats. 11:00 a.m. to 12:00 p.m. MST.
Pickup. We will text you when it is time to pick up your animal in the afternoon.
WHAT TO DO AT ARRIVAL.
To prevent heat stress, please transport pets inside the cab of your vehicle whenever possible. Animals cannot be released to the back of an open pickup truck and must travel home inside your vehicle.
Please remain in your vehicle with your pet. Clinic staff will come to you to complete check-in.
FASTING INSTRUCTIONS.
Animals over five months of age should have no food after midnight the night before surgery.
Puppies and kittens five months of age or younger should receive half of their normal breakfast before coming to the clinic.
All animals should always have access to fresh, clean water.
WHAT YOU NEED TO DO.
A surgical consent form has been emailed to you. Please complete it in advance to reduce check-in time.
If you have questions, contact us by email at XXX or by text at XXX.
Note. If your pet shows signs of illness such as crusty eyes, coughing, lack of appetite, or unusual lethargy, please cancel your appointment. Performing surgery on an unwell animal is unsafe.
We look forward to your visit and to caring for #AnimalName#.
#Clinic#