12.1. Making Sure All Clients Have Paid By The End of Day

Ensuring Public Clients Are Paid by End of Day

It is important that all public clients pay for all services by the end of each day. HQ provides a quick and easy way to double-check that all payments are complete.

Review and Apply Payments for Public Clients

Use the Public Clients page to make payments and confirm that all public clients are paid before closing.

To access the Public Clients page:

1. Open Accounting.
2. Select Public Clients.
3. Open the following page: https://app.clinichq.com/accounting/public-clients

On this page, you can make payments or verify payment status.

• If no clients appear on the page, all public clients are fully paid.
• If clients are listed, one or more animals still have outstanding balances.

Make a Payment for Public Clients

To apply a payment:

1. Click the Details button for the client.
2. Select the animals to apply payment to.
3. Choose a tender type.
4. Click the Make Payment button.

All public clients should be fully paid by the end of each business day.

In the example below, three clients have animals with outstanding balances: