1.1. Technology
1.1.8. Credit Card Machines
To use integrated HQ credit card processing (where transactions automatically update in HQ), you must use our processing partner, MP Group You’ll need to purchase a Dejavoo credit card machine from MP Group. These devices come pre-loaded with software that works seamlessly with HQ.
To use integrated HQ credit card processing (where transactions automatically update in HQ), you must use our processing partner, MP Group You’ll need to purchase a Dejavoo credit card machine from MP Group. These devices come pre-loaded with software that works seamlessly with HQ.
Why we recommend Dejavoo
- Accepts both swipe and chip cards.
- Prints carbon copy receipts — one for the clinic and one for the customer.
- Available in two models:
- Wired version – for stationary use.
- Wireless version – ideal for mobile clinics.
Visit HQ University to learn more about using credit card machines with HQ.
Purchasing a Dejavoo Terminal
- To order a Dejavoo terminal, you must be set up with MP Group for card processing.
- If you already have an MX Merchant account through MP Group and need to purchase a terminal, email Amanda at amanda@gompgroup.com
Setting Up Your Dejavoo Machine
Once your terminal arrives, follow the step-by-step instructions outlined HERE

1.1.7. Wifi Hotspots
Internet is a must-have for cloud-based software — without it, everything else is just a pricey paperweight with a power button! If you are running a mobile veterinary clinic, a secure Wi-Fi connection is the backbone of keeping your clinic functioning smoothly.
1.2. HQ Uses Google Chrome