Scheduling

4.17. Address Requirements & Special Circumstances

Addresses are often the most time-consuming data field to enter—sometimes taking twice as long as other client information. Asking for the address at the time of appointment booking helps spread out the workload and prevents delays during checkout, which is already a busy process.

Addresses are often the most time-consuming data field to enter—sometimes taking twice as long as other client information. Asking for the address at the time of appointment booking helps spread out the workload and prevents delays during checkout, which is already a busy process.


Address Requirements for Medical Records

Municipalities and Physical Addresses

Many municipalities require a physical address for medical records and rabies certificates. This ensures accurate documentation and proper tracking for public health and safety.

Microchipping

When an animal is microchipped, it should be registered under a physical address (not a PO Box). This improves the chances of reuniting the animal with its owner if the pet is lost.


Special Circumstances

  • Native American Reservations: In some cases, only a PO Box may be available. This is acceptable when no physical address exists.
  • Houseless Clients: If a client does not have a permanent address, use the last known long-term address. This approach aligns with federal standards and helps keep client records consistent and up to date.