26.1. All About HQ
Clinic HQ is a cloud-based software designed for high-volume spay/neuter and wellness clinics (HVSN). As of 2024, about six hundred HVSN clinics use HQ worldwide. Most are located within the US and Canada. We also have one clinic in New Zealand, Mexico, Nicaragua, and one in Israel.
Here's what users of Clinic HQ did in 2023.
- 1,834,784 successful spay/neuters.
- 1,059,005 wellness appointments.
- 2,893,789 total checked-out appointments.
- About 70% of spay/neuters were for cats.
- About 70% of wellness appointments were for dogs.
- About 80% of animals are owned, and 20% are unowned.
- Out of the unowned animals, about 83% are cats, mostly community cats.
- An estimated 5.5 million births were prevented in 2023!
Our mission is to reduce animal suffering. We do that by creating and maintaining software for HVSN clinics, as well as creating systems to provide care to those animals as quickly as possible. HQ is a software, but it is also a set of systems.
To read more about our history and philosophy, please progress to the next section.
26. HQ Related
26.1.1. Our Story
In 2010, the Executive Director of Humane Alliance (now ASPCA Spay/Neuter Alliance) realized her organization needed a new software. The goal of the new software was to streamline all clinic activities, make life a lot easier for patients and staff, and serve as a model for each of the NSNRT clinics that followed Humane Alliance’s lead.