20.2. Different Ways to Collect Donations
Ways to collect donations
There are six ways to collect donations in HQ.
- Straight donation: someone calls, walks in or sends you a check. Not tied to any specific appointment.
- Donations at checkout counter.
- E-Appointments Prompt (E-Appointments Donation Widget)
- Website/Social Media posts (General Donation Widget)
- Goal Based (Goal Widget)
- Donated Admin Fee - DAF
Donation intervals
Donations can be setup to be a one time donation, monthly or yearly donation.
Collection points
Donations can be collected a various points through your interaction with your client.
- Over the phone when making an appointment, or a walk in to your clinic or by sending a check.
- At the checkout counter.
- When booking an appointment online.
- When a person visits your website.
- On social media using a link you post.
- Through a campaign on your website and/or social media by setting a goal and tracking how close you are to meeting that goal.
- When you send an e-payment request.
- When paying through the volume client portal.
20.1. Before Taking Donations - Do These Things
There are a few important things to know before you start accepting donations in Clinic HQ. This page will guide you through those details.
20.2.1. Straight Donation From Person
A straight donation is when a person or a business gives a donation without being attached to an appointment. Clinic HQ provides separate workflows for donations that are associated with appointments.