19.6.4. Credit Card Via Machine

Using a credit card machine to process a transaction is sometimes called "Face to Face" transactions.

This means someone hands you a physical credit card and you either use the chip slot to stick the card into the terminal or if they do not have a chip, you can use the swiper slot on the side of the terminal. Once you process the card this way, the funds will arrive in your bank account.

Update as of 11/4/22: We are phasing out Exidigm machines as the company will phase them out by 12/31/22. It is unclear if the machines will work after that point. We have built a new integration with Dejavoo machines.

The Credit Card Machine

For credit card machines, we recommend the Dejavoo Z9 Wireless Terminal or for a wired option, the Z11 Tri Comm Touch Screen These are integrated with Clinic HQ. The cost for the Z9 is $550 and for the Z11 is $350.

Purchasing a Dejavoo Terminal

To order a Dejavoo terminal you must be set up with MP Group for card processing. If you already have an MX Merchant account through MP Group but need to purchase a terminal, please email Amanda at amanda@gompgroup.com.

Setting up a Dejavoo machine

Once you receive the Dejavoo terminal, follow the steps outlined in Settings> E-Payments for Credit Card Machine Setup